MV NAILS

MV Nails is dedicated to providing sanitary nail care services. We provide a complimentary kit of non-metal tools and nail files. Buffer, toe separators, birchwood sticks, and pumice stones are never shared. All metal clippers, nippers, and pushers are sanitized in hospital grade heat sterilizers. Tools are presented to the client in a sealed pouch before each service.
We are confident that our services will exceed your expectations. However, if for any reason, you are dissatisfied, we have a 7 day guarantee on all of our Gel, Acrylic, and Dip services. Just return to MV Nails near me and we will attempt to satisfy you, our valued customer.

Our mission is to raise our customer service to the next level by providing quality services catering to each individual’s needs coupled with a serene, warm and welcoming atmosphere.

Come let us pamper you!

(360)-416-4933 1800 Riverside Dr, Mount Vernon, WA 98273, United States
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Policy

The purpose of this policy is to advise you as our customer, as to the services that can be expected from MV Nails Salon, and the steps and procedure that can be taken if you, the customers are not satisfied with the services you receive from Our Nails Salon.

Policy

WE RESERVE THE RIGHT TO REFUSE SERVICE TO:

• Anyone with a nail condition we suspect may be contagious.
• Anyone with open or infected wounds on the treatment area.
• Anyone in ill health that we suspect may be contagious, or we fear could be further harmed by our services.
• Diabetes Client: Please inform to our technician so we can provide our service with proper care. NO CUTTING SERVICES ARE ALLOWED.
• Rude, mean, or disrespectful people.

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REFUNDS, RETURNS and EXCHANGES

- All services are non-refundable.
- If your nails become scratched or mis-shaped we will fix them if you notify the salon at which you received the service within 24 hours of the service.
- You must arrange an appointment to have your nails fixed within 7 days after your initial service. We will not offer any refund or credit note because you have simply changed your mind.
- We will re-do any service at no cost to you if you are unsatisfied with the quality of the work we do but you have to tell us immediately what you are not satisfy during the time you are getting your service done. Also, please notice that we will not re-do your service with no cost if our technician has confirmed and clear with you about your nails during the time service is going on.
- As soon as you have walked out the salon door that means you have accepted and are happy with the service provided to your nails.
- We will charge you for the costs of any repairs or replacements that we must carry out because of damage that you have caused.
- For example, due to your own lack of care your nails, or the finish to your nails, they are damaged (in that they are broken, chipped or start to lift).
- If you have any questions on how to care for your nails please ask the nail technician.

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PERSONAL ITEMS

MV Nails is not responsible for any personal items that have been damaged during services. Please be extra careful when handling polishes and check if any belongings are left behind.

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PAYMENT METHODS

- Cash, Visa, MasterCard, Discover, American Express and Gift Certificates are acceptable tenders for all services and products. All other forms of payments, including checks will not be accepted.
- Gift Card, Terms of Use No cash advances: You cannot obtain any cash advance with your Gift Card or redeem your Gift Card for cash. Gift card might not be used to combine with some other vouchers on special promotion.
- Lost or stolen Gift Cards: Treat your Gift Card like cash. Lost or stolen cards will not be replaced or refunded.
- Gift cards purchases are not exchangeable nor transferable.
- Gift cards are not expired (please ask if you see expiration day on your gift card).
- Gift Cards cannot be cancelled: You cannot cancel your Gift Card.
- Your Gift Card, your responsibility: You are responsible for the use and safety of your Gift card.

At MV Nails salon, we strive our best to provide high quality service and we treat you with courtesy and respect.